Most FAQs

All orders will be sent within 24 to 48 business hours following the reception of said order. Please add 48 hours if you are ordering EVA outsoles. However, the delivery time may vary and is for information purposes only.

Our slippers have a very snug fit initially. They will feel tight at first but the sheepskin will mold to the shape of your foot after awhile. That’s the way to ensure a comfy fit. Refer to the sizing chart to find out your size.

The EVA outsoles are made of ultra-lightweight rubber that provides better foot support in your slippers.

The soles of our slippers are all made of a high quality microfiber. The material is resistant and breathes well for maximum comfort.

Since the company’s beginnings, Garneau & Co. has used only the finest sheepskin from New Zealand and Australia. Carefully selected from the most reputable suppliers, our sheepskins have an incomparable feel and density, which enables us to craft refined products that offer a natural balance between lightness, comfort and durability.

Because we source the finest materials our leathers and suedes are recognizable for their distinctive softness, suppleness and silky character.

Yes, we offer shipping around the world. Shipping fees apply.around the world. Shipping fees apply.

You may use our store locator to find the nearest Garneau retailer.

Here is our care recommendation for your Garneau sheepskin slippers.

You may wash your sheepskin and suede slippers following three simple steps:

Machine wash on gentle cycle or hand wash using cold water. 
Use a mild detergent. 
Air dry only. Keep away from direct heat.

Closed back styles have a cushioned removable insole that can be washed separately.

 

You may wash your sheepskin and leather slippers following three simple steps:

Wash leather with a damp cloth.
Wash the sheepskin using a gentle brush and a mild detergent without submerging in water. (Removable Sheepskin Insoles can be machine washed on gentle cycle or hand wash using cold water and a mild detergent.)
Air dry only. Keep away from direct heat.

Closed back styles have a cushioned removable insole that can be washed separately.

Garneau sheepskin slippers are made for indoor use. They resist wear on all types of standard flooring, such as hardwood floor, carpet, tile, etc.

Garneau sheepskin slippers are not especially made to be worn outside; however, you can add EVA outsoles to your order. These outsoles will allow you to walk around your house outside, in the garage or on your balcony without causing any premature wear and tear.

You can return your slippers and we will replace them for you.

Don’t forget our slippers have a very snug fit initially. They will feel tight at first but the sheepskin will mold to the shape of your foot after awhile. That’s the way to ensure a comfy fit. Please see our product exchange policy.

Unfortunately, there is no universal answer to this question, as the use of our products can vary a lot from one person to another. However, in order to give your slippers a little youthful effect, it is possible to buy a pair of removable soles to replace those already present inside your slippers. (For closed-back styles only)

EVA outsoles are ideal for anyone wanting to have better foot support. In addition to protecting the underside of your slippers (sole, strips, seams, etc.) and therefore prolonging their longevity, it also prevents the cold from penetrating them.  EVA outsoles are ideal for anyone wishing to go out of the house, say in the garage or on the balcony.

We sometimes offer discounts in the form of a promotional coupon. Make sure you sign up to our newsletter not to miss any special deals and promotions.

Any natural or accidental wear of our products is not guaranteed. However, if your slippers wear out prematurely, if they show a manufacturing defect or any other abnormal problem, we will gladly provide you with the right solution for your situation, whether it be replacement or repair of the product.

Care

Our slippers have a very snug fit initially. They will feel tight at first but the sheepskin will mold to the shape of your foot after awhile. That’s the way to ensure a comfy fit. Refer to the sizing chart to find out your size.

Here is our care recommendation for your Garneau sheepskin slippers.

You may wash your sheepskin and suede slippers following three simple steps:

Machine wash on gentle cycle or hand wash using cold water. 
Use a mild detergent. 
Air dry only. Keep away from direct heat.

Closed back styles have a cushioned removable insole that can be washed separately.

 

You may wash your sheepskin and leather slippers following three simple steps:

Wash leather with a damp cloth.
Wash the sheepskin using a gentle brush and a mild detergent without submerging in water. (Removable Sheepskin Insoles can be machine washed on gentle cycle or hand wash using cold water and a mild detergent.)
Air dry only. Keep away from direct heat.

Closed back styles have a cushioned removable insole that can be washed separately.

Unfortunately, there is no universal answer to this question, as the use of our products can vary a lot from one person to another. However, in order to give your slippers a little youthful effect, it is possible to buy a pair of removable soles to replace those already present inside your slippers. (For closed-back styles only)

Any natural or accidental wear of our products is not guaranteed. However, if your slippers wear out prematurely, if they show a manufacturing defect or any other abnormal problem, we will gladly provide you with the right solution for your situation, whether it be replacement or repair of the product.

Customer Service

All orders will be sent within 24 to 48 business hours following the reception of said order. Please add 48 hours if you are ordering EVA outsoles. However, the delivery time may vary and is for information purposes only.

The EVA outsoles are made of ultra-lightweight rubber that provides better foot support in your slippers.

The soles of our slippers are all made of a high quality microfiber. The material is resistant and breathes well for maximum comfort.

Since the company’s beginnings, Garneau & Co. has used only the finest sheepskin from New Zealand and Australia. Carefully selected from the most reputable suppliers, our sheepskins have an incomparable feel and density, which enables us to craft refined products that offer a natural balance between lightness, comfort and durability.

Because we source the finest materials our leathers and suedes are recognizable for their distinctive softness, suppleness and silky character.

Yes, we offer shipping around the world. Shipping fees apply.around the world. Shipping fees apply.

You may use our store locator to find the nearest Garneau retailer.

Garneau sheepskin slippers are made for indoor use. They resist wear on all types of standard flooring, such as hardwood floor, carpet, tile, etc.

Garneau sheepskin slippers are not especially made to be worn outside; however, you can add EVA outsoles to your order. These outsoles will allow you to walk around your house outside, in the garage or on your balcony without causing any premature wear and tear.

You can return your slippers and we will replace them for you.

Don’t forget our slippers have a very snug fit initially. They will feel tight at first but the sheepskin will mold to the shape of your foot after awhile. That’s the way to ensure a comfy fit. Please see our product exchange policy.

EVA outsoles are ideal for anyone wanting to have better foot support. In addition to protecting the underside of your slippers (sole, strips, seams, etc.) and therefore prolonging their longevity, it also prevents the cold from penetrating them.  EVA outsoles are ideal for anyone wishing to go out of the house, say in the garage or on the balcony.

We sometimes offer discounts in the form of a promotional coupon. Make sure you sign up to our newsletter not to miss any special deals and promotions.